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 OMG Help, system crashed
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SkidiMark-OMO
OMO groupie



Posted - Jul 19 2008 :  15:13:59  Show Profile  Click to see SkidiMark-OMO's MSN Messenger address  Reply with Quote
My system crashed hard, and I cant even reinstall Windows !!!
It boots normally then loads windows, when windows is done loading, the screen blanks as usual, but then I get an error message:
LSASS.EXE - System Error, then in the box under the blue title bar, is :
Exception Processing message c0000005 Parameters 10010 75b6bf7c 75b6bf7c 75b6bf7c
So far I have loaded in the Win CD, and tried to boot with all of the options available,
Booting to:
Recover- brings the "C:\>" and the instructions to type 'exit' to restart
Boot to Dos- boots the error message after windows loads
Reinstall brings the 'Blue Screen of Death' with a warning of major system error, and if this is the first time I have seen this screen try rebooting. otherwise diagnose the problem.

What I have done so far:
Removed all peripherals, moved the vid to onboard, and sound also.
Pulled the Ram sticks, and tried each one individually,
unplugged all of the drives, including each HD individually.

Nothing has changed the outcome, it boots then loads Windows and the error message.
I looked up the error and found, it may be a sassor virus, or a worm, and the actual lsass.exe is a windows program that is for downloading.

I run Windows Live Onecare firewall and antivirus, as AVG, Norton, McFee, and some of the others I have paid for didnt to the job.
I also have DSL with quest modem and a Netgear router which has built in firewall. I run XP and have SP3 installed. I don't dl porn, and have firefox as my main browser with java blocker and only unblock trusted sites.

Here is a link to explain all that this error code is.
I cant boot into even dos so I cant change anything on the HD.

http://www.askdavetaylor.com/lsassexe_system_error_every_time_i_boot_windows.html
_
Any ideas or suggestions will be tried and appreciated.

Thanks
Skidi (Mike)
"If you can't stand behind our TROOPS. Please feel free to stand in front of them."


I.L.M.W.

Country: USA | Posts: 1540

Specimen-OMO
OMO stalker

Posted - Jul 19 2008 :  16:44:34  Show Profile  Reply with Quote
Can you boot in "safe mode"? If so, do so and try to do a system restore to an earlier date.

If the system restore does not work, but the safemode boot does, it's a chance to backup your data.

After that, put the WinXP disk in, select new install, remove partitions, create new partitions and format the drive adn start over.

That's all I got.



Country: Canada | Posts: 2859 Go to Top of Page

SkidiMark-OMO
OMO groupie



Posted - Jul 19 2008 :  21:26:55  Show Profile  Click to see SkidiMark-OMO's MSN Messenger address  Reply with Quote
Spec, I wasn't very clear, but no I can't boot in any of the choices on the Windows CD, not even safe mode and nor will it allow me to reinstall. I think my only option is to put in a new HD and install on it and then copy my files from the old one.

"If you can't stand behind our TROOPS. Please feel free to stand in front of them."


I.L.M.W.

Country: USA | Posts: 1540 Go to Top of Page

Arcane
Administrator



Posted - Jul 19 2008 :  22:36:03  Show Profile  Visit Arcane's Homepage  Reply with Quote
Skid,

LSASS.exe is an extremely important file:

lsass.exe is a system process of the Microsoft Windows security mechanisms. It specifically deals with local security and login policies. This program is important for the stable and secure running of your computer and should not be terminated.

It sounds to me like you have corrupted your authentication service. Here's a suggestion. When you go to install XP tell it to install a fresh copy in c:\winxp. That should get you up and running but there is little likelihood that you will be able to restore unless you have a backup. You're system files and registry will likely be mess up as well. What installing in the c:\winxp directory does is gives you a fresh install without getting another drive.

Before you do any of that... while you are sitting at the c:\ when you try to do a restore... type chkdsk /f or /r. This will go through your disk and find any bad files messed up allocation tables etc. You'll need to do that before you do another install. You never know you might just fix the file that is causing lsass.exe to crash. Do the chkdsk first, reboot and see if you can get you system back online. If not then do the install into the c:\winxp directory.


Novus Ordo Seclorum

Knowledge is power... has been since time eternal. Arcane knowledge is thereby ultimate power and can
therefore lead to ultimate corruption. Wisdom (and the experience that comes with age) is a serum for corruption.
Perhaps that is why there are so many Old Men with Arcane knowledge and so few young ones...

Arcane OMO - Circa 2001

Country: USA | Posts: 2980 Go to Top of Page

Arcane
Administrator



Posted - Jul 19 2008 :  22:46:22  Show Profile  Visit Arcane's Homepage  Reply with Quote
Some may roll their eyes but this is about the best reason to have a good backup. I know... I've been saved on the servers a number of times with good backups... I've also been screwed badly when I didn't have one.

Not a plug or anything but I'm using Windows Home Server to automatically back up all my families PCs. It was extremely easy to set up and the client on the PC does everything automagically. Something to think about for a worry free backup solution at a reasonable cost. Of course... it means that you have to install a server at home *grins*

Another solution that works just as well. I bought a 750g HD and put it into a USB external case. When ever I get a new build or to a point where I want an "image" I plug the drive into the PC or Servers USB port and do a Backup (Accessories, System, Backup). I back up the entire thing... which on my gaming machine is like 300g... ugh. I have been doing the servers that way too lately. Pretty cheap when you consider that the 750g cost me less that $200 a year ago on sale. When its full I just take it out and put it in storage and us another disk... or I delete the older crapola. So far I'm still using the 750g but I have 2 120s with archive data on them. Stuff like MP3s, family pictures I don't want to loose, etc. Oh and if its really important I burn it on DvD as well. Yeah paranoid I know... but I've been burned in the servers the last couple of years with multiple drive failures giving me no recovery (Raid 5 only works if you loose 1 disk... I've had two occurances of loosing 2 disks).


Novus Ordo Seclorum

Knowledge is power... has been since time eternal. Arcane knowledge is thereby ultimate power and can
therefore lead to ultimate corruption. Wisdom (and the experience that comes with age) is a serum for corruption.
Perhaps that is why there are so many Old Men with Arcane knowledge and so few young ones...

Arcane OMO - Circa 2001

Country: USA | Posts: 2980 Go to Top of Page

Petrified-OMO
Taxing Patience



Posted - Jul 19 2008 :  23:06:11  Show Profile  Reply with Quote
What Aged Said.


Country: USA | Posts: 7782 Go to Top of Page

HEARTBURN-OMO
Spammer wannabe



Posted - Jul 20 2008 :  11:19:45  Show Profile  Reply with Quote
What Arcane said. When my computer was forlift wacked when I came to Hawaii, I lost over 10,000 songs, 4000 music videos, thousands of pictures, home movies, etc because I didn't have a good backup. You never know. I now use a 750 gig external and once a month I save everything to it. Usually takes all night so I start it before I go to bed. NEVER AGAIN.




http://www.entertonement.com/clips/sgxwpvxvjk--I-wipe-my-own-ass

Country: USA | Posts: 4252 Go to Top of Page

SkidiMark-OMO
OMO groupie



Posted - Jul 20 2008 :  11:45:50  Show Profile  Click to see SkidiMark-OMO's MSN Messenger address  Reply with Quote
Good words all, But Arcane, I cant get the C:\, C prompt, the only one is when I hit repair and it will only accept 'exit' for rebooting.
Is there a way to get to the C prompt to run the chkdsk?


"If you can't stand behind our TROOPS. Please feel free to stand in front of them."


I.L.M.W.

Country: USA | Posts: 1540 Go to Top of Page

Bedpan-OMO
Too much coffee, Not a good thing.



Posted - Jul 20 2008 :  14:32:18  Show Profile  Send Bedpan-OMO an AOL message  Click to see Bedpan-OMO's MSN Messenger address  Reply with Quote
Sounds like a bad spot on the drive to me. When booting hit F8 to get to the manual boot screen and choose "command prompt" I think it is. It's just a command line where you can type chkdsk! and hope it finds a bad spot and repairs it.



"Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, bourbon in one hand, body thoroughly used up, totally worn out and screaming "WOO HOO what a ride!"

Country: USA | Posts: 1211 Go to Top of Page

Arcane
Administrator



Posted - Jul 20 2008 :  16:14:15  Show Profile  Visit Arcane's Homepage  Reply with Quote
Well I'm not sure. It doesn't make sense to me that if you are booting off the CD and selecting repair that you can't type chkdsk. Typically when you boot off the CD everything you need is loaded into RAM (that's why you can partition the disk, etc). If that isn't working then do a 2nd install of WinXP in the c:\winxp directory like I indicated. That should allow you to get to a point where you can run chkdsk on a reboot.

Novus Ordo Seclorum

Knowledge is power... has been since time eternal. Arcane knowledge is thereby ultimate power and can
therefore lead to ultimate corruption. Wisdom (and the experience that comes with age) is a serum for corruption.
Perhaps that is why there are so many Old Men with Arcane knowledge and so few young ones...

Arcane OMO - Circa 2001

Country: USA | Posts: 2980 Go to Top of Page

SkidiMark-OMO
OMO groupie



Posted - Jul 20 2008 :  20:01:51  Show Profile  Click to see SkidiMark-OMO's MSN Messenger address  Reply with Quote
Ok chkdsk reveled one or more unrecoverable errors, guess I reinstall on another drive. Thanks Arcane. and all who helped

"If you can't stand behind our TROOPS. Please feel free to stand in front of them."


I.L.M.W.

Country: USA | Posts: 1540 Go to Top of Page

medicated
frequent visitor



Posted - Jul 21 2008 :  18:39:32  Show Profile  Click to see medicated's MSN Messenger address  Reply with Quote
After reading the post by others on the subject, I kinda see a connection to Norton in several of their descriptions and a couple saying its directly related. Norton is one of the favored targets of top notch hackers too. I use Avast. The free home version has never let me down yet. And my son has been all over the place. Places Id never browse at all.


If you just tell it to reinstall without formatting and to the same partition all the original xp sys files will be reinstalled. the system should reboot. Then you have to reinstall all the patches and all programs should work. Ive done it on over 10 broke installs of XP. If it wont theres a hardware malfunction(chipset,cable,HD) most every time. Plus be sure to check all your power supply plugs for proper contact tension. Ive had hard drives not function because the power pins going to the drive had lost tension and were losing contact at operating temps.

All my saves are stored on 3 systems. Music, vid, patch files, pics ect. Theres hopefully no way 3 can go down at once.


Evil is powerless.....if the good are unafraid. (Ronald Regan)
Free speech is intended to protect the controversial and even outrageous word, and not just comforting platitudes too mundane to need protection. - General Colin Powell





Edited by - medicated on Jul 21 2008 19:26:46

Country: USA | Posts: 647 Go to Top of Page

Bedpan-OMO
Too much coffee, Not a good thing.



Posted - Jul 22 2008 :  10:27:16  Show Profile  Send Bedpan-OMO an AOL message  Click to see Bedpan-OMO's MSN Messenger address  Reply with Quote
quote:
Originally posted by SkidiMark-OMO

Ok chkdsk reveled one or more unrecoverable errors, guess I reinstall on another drive. Thanks Arcane. and all who helped



Correct me if I'm wrong boys but an unrecoverable error means you must reformat in order to use that drive. If the error is not fixed (remapped) then it will be used again and cause you grief. Only a format will map the bad spots so no files will use that space if chkdsk fails. ZAR http://www.z-a-recovery.com/info_zar32.htm can fix it without a format but it cost $70.

If the drive is old, then trash it or use that drive (after a format) for ancillary storage, not your OS.

If it's new, then I might take a chance and use it again (after a format). Drives are so cheap now that I'd probably just by a new one.




"Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well preserved body, but rather to skid in sideways, bourbon in one hand, body thoroughly used up, totally worn out and screaming "WOO HOO what a ride!"

Edited by - Bedpan-OMO on Jul 22 2008 10:37:14

Country: USA | Posts: 1211 Go to Top of Page

Stingray
frequent visitor



Posted - Jul 22 2008 :  17:02:26  Show Profile  Reply with Quote
quote:
Originally posted by Bedpan-OMO

quote:
Originally posted by SkidiMark-OMO

Ok chkdsk reveled one or more unrecoverable errors, guess I reinstall on another drive. Thanks Arcane. and all who helped



Correct me if I'm wrong boys but an unrecoverable error means you must reformat in order to use that drive. If the error is not fixed (remapped) then it will be used again and cause you grief. Only a format will map the bad spots so no files will use that space if chkdsk fails. ZAR http://www.z-a-recovery.com/info_zar32.htm can fix it without a format but it cost $70.

If the drive is old, then trash it or use that drive (after a format) for ancillary storage, not your OS.

If it's new, then I might take a chance and use it again (after a format). Drives are so cheap now that I'd probably just by a new one.



Basically, at the moment, his current OS files are corrupt, this is what is generating the errors. I'm willing to bet the rest of his files and data are okay.

Once he installs his OS on a new HD, he can hook up the bad drive as a slave, I'm willing to bet his computer will see the files just fine.




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medicated
frequent visitor



Posted - Jul 23 2008 :  01:03:33  Show Profile  Click to see medicated's MSN Messenger address  Reply with Quote
Id try the no format reinstall myself first. Ive repaired several that way. BSODs, start screen hangs, missing windows files, ect. Then run windows update, update drivers and all programs seem to work again even installed games.

http://www.acesupport.co.uk/reinstall-xp.html


Evil is powerless.....if the good are unafraid. (Ronald Regan)
Free speech is intended to protect the controversial and even outrageous word, and not just comforting platitudes too mundane to need protection. - General Colin Powell





Country: USA | Posts: 647 Go to Top of Page

SkidiMark-OMO
OMO groupie



Posted - Jul 23 2008 :  17:50:05  Show Profile  Click to see SkidiMark-OMO's MSN Messenger address  Reply with Quote
I cant get online without being able to start windows on the old one. I have a new HD and will be installing windows on it, then run scans on the old mirrored Sata raids, hopefully can fix them that way, if not will scan files individually and move them to the new drive when I am sure they are clean.

"If you can't stand behind our TROOPS. Please feel free to stand in front of them."


I.L.M.W.

Country: USA | Posts: 1540 Go to Top of Page

medicated
frequent visitor



Posted - Jul 23 2008 :  19:50:50  Show Profile  Click to see medicated's MSN Messenger address  Reply with Quote
Ahhh...raid..last time I lost everything it was a raid 0 setup. Im a firm beleiver in OS on a raptor, games on a dedicated game drive and the rest on storage drives.

Evil is powerless.....if the good are unafraid. (Ronald Regan)
Free speech is intended to protect the controversial and even outrageous word, and not just comforting platitudes too mundane to need protection. - General Colin Powell





Country: USA | Posts: 647 Go to Top of Page

SkidiMark-OMO
OMO groupie



Posted - Jul 24 2008 :  11:19:07  Show Profile  Click to see SkidiMark-OMO's MSN Messenger address  Reply with Quote
Well I am going to put games on a different drive, and files elsewhere, I still cant find those darn power cables. the nice thing about the modular power supply is you only have the cables you need in the system no unused ones hanging. but the bad thing is when you need another cable,,,,,,, where the he** did you put it?

"If you can't stand behind our TROOPS. Please feel free to stand in front of them."


I.L.M.W.

Country: USA | Posts: 1540 Go to Top of Page

Expired-OMO
OMO groupie



Posted - Jul 24 2008 :  15:39:37  Show Profile  Reply with Quote
Did you look in the drawer marked "Power Cables and Other Things"

Always take your Med's

Country: USA | Posts: 1063 Go to Top of Page

medicated
frequent visitor



Posted - Jul 26 2008 :  22:33:47  Show Profile  Click to see medicated's MSN Messenger address  Reply with Quote
Same issue when I installed my 9800. Took about 3 hours to find the extra 6 pin vid cable. Really hated to think of using the included 4 pin adaptors. Several rounds of cussing and searching got me there. PS. my Mushkin PSU has been very stable and power draw is much less than the kw monsters.

http://www.newegg.com/Product/Product.aspx?Item=N82E16817812004


Evil is powerless.....if the good are unafraid. (Ronald Regan)
Free speech is intended to protect the controversial and even outrageous word, and not just comforting platitudes too mundane to need protection. - General Colin Powell





Country: USA | Posts: 647 Go to Top of Page

Specimen-OMO
OMO stalker

Posted - Jul 27 2008 :  06:27:08  Show Profile  Reply with Quote
I usually keep the motherboard shipping box and store all my extra cables, jacks, fans it it.


Country: Canada | Posts: 2859 Go to Top of Page
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